All Systems Operational

Uptime over the past 90 days. View historical uptime.
API Operational
Learning Application Operational
Console Operational
90 days ago
100.0 % uptime
Today
NS1 Global DNS Network Operational
AWS S3 Operational
Raw Data Access Operational
90 days ago
100.0 % uptime
Today
Snowflake Data Warehouse (Database) Operational
90 days ago
99.96 % uptime
Today
Snowflake Replication Operational
Institution Admin Operational
90 days ago
100.0 % uptime
Today
Boost Reporting Dashboard Operational
90 days ago
100.0 % uptime
Today
Ticketing System Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
API Response Time
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Webapp Response Time
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API Uptime
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WebApp Uptime
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Mar 26, 2026
Downgraded performance - ticketing sytsem
Resolved - The issue has been resolved. Support tickets can be logged via https://support.benchprep.com/new/
Mar 26, 10:01 CDT
Investigating - We are currently investigating an issue with our 3rd party ticketing system. This does not affect any Admin or Learner facing applications.
If you are unable to submit a support ticket via https://support.benchprep.com/new/ you can send an email via help@benchprep.com
Mar 26, 09:37 CDT
Mar 25, 2026

No incidents reported.

Mar 24, 2026

No incidents reported.

Mar 23, 2026

No incidents reported.

Mar 22, 2026

No incidents reported.

Mar 21, 2026

No incidents reported.

Mar 20, 2026

No incidents reported.

Mar 19, 2026
Release Maintenance
Completed - The scheduled maintenance has been completed.
Mar 19, 21:28 CDT
Verifying - Verification is currently underway for the maintenance items.
Mar 19, 21:11 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 21:00 CDT
Scheduled - We are planning to have a short maintenance window. While we are expecting performance impact to be minimal for most of our customers, it is possible that some customers will experience degraded performance or downtime for a period of up to 15 minutes.
Mar 16, 16:30 CDT
Mar 18, 2026

No incidents reported.

Mar 17, 2026

No incidents reported.

Mar 16, 2026

No incidents reported.

Mar 15, 2026

No incidents reported.

Mar 14, 2026

No incidents reported.

Mar 13, 2026

No incidents reported.

Mar 12, 2026

No incidents reported.

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