tag:status.benchprep.com,2005:/historyBenchPrep Status - Incident History2024-03-29T00:22:40-05:00BenchPreptag:status.benchprep.com,2005:Incident/202931502024-03-21T21:52:41-05:002024-03-21T21:52:41-05:00Release Maintenance<p><small>Mar <var data-var='date'>21</var>, <var data-var='time'>21:52</var> CDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>21</var>, <var data-var='time'>21:36</var> CDT</small><br><strong>Verifying</strong> - Verification is currently underway for the maintenance items.</p><p><small>Mar <var data-var='date'>21</var>, <var data-var='time'>21:00</var> CDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>18</var>, <var data-var='time'>11:54</var> CDT</small><br><strong>Scheduled</strong> - We are planning to have a short maintenance window. While we are expecting performance impact to be minimal for most of our customers, it is possible that some customers will experience degraded performance or downtime for a period of up to 15 minutes.</p>tag:status.benchprep.com,2005:Incident/200818912024-02-29T21:42:18-06:002024-02-29T21:42:18-06:00Release Maintenance<p><small>Feb <var data-var='date'>29</var>, <var data-var='time'>21:42</var> CST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'>29</var>, <var data-var='time'>21:35</var> CST</small><br><strong>Verifying</strong> - Verification is currently underway for the maintenance items.</p><p><small>Feb <var data-var='date'>29</var>, <var data-var='time'>21:00</var> CST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'>26</var>, <var data-var='time'>14:40</var> CST</small><br><strong>Scheduled</strong> - We are planning to have a short maintenance window. While we are expecting performance impact to be minimal for most of our customers, it is possible that some customers will experience degraded performance or downtime for a period of up to 15 minutes.</p>tag:status.benchprep.com,2005:Incident/199481842024-02-09T08:54:10-06:002024-02-09T08:54:10-06:00Downgraded Performance - Learning Application - Interactions<p><small>Feb <var data-var='date'> 9</var>, <var data-var='time'>08:54</var> CST</small><br><strong>Resolved</strong> - A fix has been implemented and the issue has been resolved.</p><p><small>Feb <var data-var='date'> 9</var>, <var data-var='time'>08:34</var> CST</small><br><strong>Identified</strong> - The issue has been identified and we are actively working on a solution.</p><p><small>Feb <var data-var='date'> 9</var>, <var data-var='time'>08:20</var> CST</small><br><strong>Investigating</strong> - We are currently investigating an issue with Interactions not launching successfully within the Learning Application.</p>tag:status.benchprep.com,2005:Incident/199410962024-02-08T22:00:56-06:002024-02-08T22:00:56-06:00Release Maintenance<p><small>Feb <var data-var='date'> 8</var>, <var data-var='time'>22:00</var> CST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'> 8</var>, <var data-var='time'>21:00</var> CST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'> 8</var>, <var data-var='time'>11:14</var> CST</small><br><strong>Scheduled</strong> - We are planning to have a short maintenance window. While we are expecting performance impact to be minimal for most of our customers, it is possible that some customers will experience degraded performance or downtime for a period of up to 15 minutes.</p>tag:status.benchprep.com,2005:Incident/197318632024-01-18T21:37:06-06:002024-01-18T21:37:06-06:00Release Maintenance<p><small>Jan <var data-var='date'>18</var>, <var data-var='time'>21:37</var> CST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jan <var data-var='date'>18</var>, <var data-var='time'>21:26</var> CST</small><br><strong>Verifying</strong> - Verification is currently underway for the maintenance items.</p><p><small>Jan <var data-var='date'>18</var>, <var data-var='time'>21:00</var> CST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'>16</var>, <var data-var='time'>19:31</var> CST</small><br><strong>Scheduled</strong> - We are planning to have a short maintenance window. While we are expecting performance impact to be minimal for most of our customers, it is possible that some customers will experience degraded performance or downtime for a period of up to 15 minutes.</p>tag:status.benchprep.com,2005:Incident/194719642023-12-21T21:31:38-06:002023-12-21T21:31:38-06:00Release Maintenance<p><small>Dec <var data-var='date'>21</var>, <var data-var='time'>21:31</var> CST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Dec <var data-var='date'>21</var>, <var data-var='time'>21:30</var> CST</small><br><strong>Verifying</strong> - Verification is currently underway for the maintenance items.</p><p><small>Dec <var data-var='date'>21</var>, <var data-var='time'>21:00</var> CST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Dec <var data-var='date'>18</var>, <var data-var='time'>10:28</var> CST</small><br><strong>Scheduled</strong> - We are planning to have a short maintenance window. While we are expecting performance impact to be minimal for most of our customers, it is possible that some customers will experience degraded performance or downtime for a period of up to 15 minutes.</p>tag:status.benchprep.com,2005:Incident/192269002023-11-30T21:24:03-06:002023-11-30T21:24:03-06:00Release Maintenance<p><small>Nov <var data-var='date'>30</var>, <var data-var='time'>21:24</var> CST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Nov <var data-var='date'>30</var>, <var data-var='time'>21:17</var> CST</small><br><strong>Verifying</strong> - Verification is currently underway for the maintenance items.</p><p><small>Nov <var data-var='date'>30</var>, <var data-var='time'>21:16</var> CST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Nov <var data-var='date'>30</var>, <var data-var='time'>21:16</var> CST</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p><p><small>Nov <var data-var='date'>30</var>, <var data-var='time'>21:00</var> CST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Nov <var data-var='date'>27</var>, <var data-var='time'>09:02</var> CST</small><br><strong>Scheduled</strong> - We are planning to have a short maintenance window. While we are expecting performance impact to be minimal for most of our customers, it is possible that some customers will experience degraded performance or downtime for a period of up to 15 minutes.</p>tag:status.benchprep.com,2005:Incident/191185352023-11-15T08:42:20-06:002023-11-15T08:42:20-06:00Downgraded Performance - Boost Dashboard<p><small>Nov <var data-var='date'>15</var>, <var data-var='time'>08:42</var> CST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Nov <var data-var='date'>14</var>, <var data-var='time'>21:51</var> CST</small><br><strong>Monitoring</strong> - We've applied a solution and are monitoring the ongoing progress; the completion of the process is expected to take a few hours. We will provide further updates.</p><p><small>Nov <var data-var='date'>14</var>, <var data-var='time'>16:42</var> CST</small><br><strong>Identified</strong> - We are actively working on a process of implementing a solution to fix the issue. This process will take time and we will provide further status updates.</p><p><small>Nov <var data-var='date'>14</var>, <var data-var='time'>11:28</var> CST</small><br><strong>Update</strong> - We are continuing our investigation and are actively working on a solution to resolve the issue. We will provide further updates.</p><p><small>Nov <var data-var='date'>14</var>, <var data-var='time'>09:03</var> CST</small><br><strong>Investigating</strong> - We are currently investigating an issue with our Boost Dashboard application. The issue does not impact any learner facing applications or other admin applications.</p>tag:status.benchprep.com,2005:Incident/190751372023-11-09T12:30:06-06:002023-11-09T12:30:06-06:00Downgraded Performance<p><small>Nov <var data-var='date'> 9</var>, <var data-var='time'>12:30</var> CST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Nov <var data-var='date'> 9</var>, <var data-var='time'>11:31</var> CST</small><br><strong>Update</strong> - We are continuing to monitor the fix, load times within learning and admin applications have returned to normal performance.</p><p><small>Nov <var data-var='date'> 9</var>, <var data-var='time'>10:09</var> CST</small><br><strong>Monitoring</strong> - We have identified an issue with downgraded database performance causing intermittent slowness in the learning application and admin applications. A fix has been identified and implemented and we are monitoring progress.</p>tag:status.benchprep.com,2005:Incident/190359902023-11-08T22:02:04-06:002023-11-08T22:02:04-06:00Release Maintenance<p><small>Nov <var data-var='date'> 8</var>, <var data-var='time'>22:02</var> CST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Nov <var data-var='date'> 8</var>, <var data-var='time'>21:18</var> CST</small><br><strong>Verifying</strong> - Verification is currently underway for the maintenance items.</p><p><small>Nov <var data-var='date'> 8</var>, <var data-var='time'>21:01</var> CST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Nov <var data-var='date'> 6</var>, <var data-var='time'>09:45</var> CST</small><br><strong>Scheduled</strong> - We are planning to have a short maintenance window. While we are expecting performance impact to be minimal for most of our customers, it is possible that some customers will experience degraded performance or downtime for a period of up to 15 minutes.</p>tag:status.benchprep.com,2005:Incident/189251902023-10-25T11:40:23-05:002023-10-25T11:40:23-05:00Degraded Performance - Console<p><small>Oct <var data-var='date'>25</var>, <var data-var='time'>11:40</var> CDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Oct <var data-var='date'>25</var>, <var data-var='time'>11:24</var> CDT</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Oct <var data-var='date'>25</var>, <var data-var='time'>10:54</var> CDT</small><br><strong>Investigating</strong> - We are currently investigating an issue with our Console Admin application which is affecting a subset of admin users. This does not impact the learner facing applications.</p>tag:status.benchprep.com,2005:Incident/188158202023-10-19T21:28:18-05:002023-10-19T21:28:18-05:00Release Maintenance<p><small>Oct <var data-var='date'>19</var>, <var data-var='time'>21:28</var> CDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Oct <var data-var='date'>19</var>, <var data-var='time'>21:22</var> CDT</small><br><strong>Verifying</strong> - Verification is currently underway for the maintenance items.</p><p><small>Oct <var data-var='date'>19</var>, <var data-var='time'>21:04</var> CDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Oct <var data-var='date'>16</var>, <var data-var='time'>11:14</var> CDT</small><br><strong>Scheduled</strong> - We are planning to have a short maintenance window. While we are expecting performance impact to be minimal for most of our customers, it is possible that some customers will experience degraded performance or downtime for a period of up to 15 minutes.</p>tag:status.benchprep.com,2005:Incident/187689222023-10-12T14:41:36-05:002023-10-12T14:41:36-05:00Degraded Performance - Console.<p><small>Oct <var data-var='date'>12</var>, <var data-var='time'>14:41</var> CDT</small><br><strong>Resolved</strong> - This issue has been resolved.</p><p><small>Oct <var data-var='date'>12</var>, <var data-var='time'>14:11</var> CDT</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Oct <var data-var='date'>12</var>, <var data-var='time'>13:59</var> CDT</small><br><strong>Investigating</strong> - We are currently investigating an issue with our Console Admin application which is affecting a subset of admin users. This does not impact the learner facing applications.</p>tag:status.benchprep.com,2005:Incident/186024592023-09-28T21:36:03-05:002023-09-28T21:36:03-05:00Release Maintenance<p><small>Sep <var data-var='date'>28</var>, <var data-var='time'>21:36</var> CDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Sep <var data-var='date'>28</var>, <var data-var='time'>21:28</var> CDT</small><br><strong>Verifying</strong> - Verification is currently underway for the maintenance items.</p><p><small>Sep <var data-var='date'>28</var>, <var data-var='time'>21:00</var> CDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Sep <var data-var='date'>25</var>, <var data-var='time'>10:59</var> CDT</small><br><strong>Scheduled</strong> - We are planning to have a short maintenance window. While we are expecting performance impact to be minimal for most of our customers, it is possible that some customers will experience degraded performance or downtime for a period of up to 15 minutes.</p>tag:status.benchprep.com,2005:Incident/185691762023-09-21T14:51:36-05:002023-09-21T14:51:36-05:00Degraded Performance - Console<p><small>Sep <var data-var='date'>21</var>, <var data-var='time'>14:51</var> CDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Sep <var data-var='date'>21</var>, <var data-var='time'>14:29</var> CDT</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Sep <var data-var='date'>21</var>, <var data-var='time'>13:55</var> CDT</small><br><strong>Identified</strong> - The root cause has been identified and we are working on deploying a fix.</p><p><small>Sep <var data-var='date'>21</var>, <var data-var='time'>13:44</var> CDT</small><br><strong>Investigating</strong> - We are currently investigating an issue with our Console Admin application which is affecting a subset of admin users. This does not impact the learner facing applications.</p>tag:status.benchprep.com,2005:Incident/184386862023-09-09T07:06:37-05:002023-09-09T07:06:37-05:00Downgraded Performance - Boost Dashboard<p><small>Sep <var data-var='date'> 9</var>, <var data-var='time'>07:06</var> CDT</small><br><strong>Resolved</strong> - This issue has been resolved as of last night at 21:00:24 CDT.</p><p><small>Sep <var data-var='date'> 8</var>, <var data-var='time'>13:51</var> CDT</small><br><strong>Monitoring</strong> - The root cause has been identified, we have implemented a fix and are monitoring progress.</p><p><small>Sep <var data-var='date'> 8</var>, <var data-var='time'>13:34</var> CDT</small><br><strong>Investigating</strong> - We are currently investigating an issue with our Boost Dashboard application. The issue does not impact any learner facing applications or other admin applications.</p>tag:status.benchprep.com,2005:Incident/183896302023-09-07T23:17:39-05:002023-09-07T23:17:39-05:00Release Maintenance<p><small>Sep <var data-var='date'> 7</var>, <var data-var='time'>23:17</var> CDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Sep <var data-var='date'> 7</var>, <var data-var='time'>22:56</var> CDT</small><br><strong>Verifying</strong> - Verification is currently underway for the maintenance items.</p><p><small>Sep <var data-var='date'> 7</var>, <var data-var='time'>21:00</var> CDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Sep <var data-var='date'> 4</var>, <var data-var='time'>21:06</var> CDT</small><br><strong>Scheduled</strong> - We are planning to have a short maintenance window. While we are expecting performance impact to be minimal for most of our customers, it is possible that some customers will experience degraded performance or downtime for a period of up to 15 minutes.</p>tag:status.benchprep.com,2005:Incident/181415252023-08-17T21:31:28-05:002023-08-17T21:31:28-05:00Release Maintenance<p><small>Aug <var data-var='date'>17</var>, <var data-var='time'>21:31</var> CDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Aug <var data-var='date'>17</var>, <var data-var='time'>21:24</var> CDT</small><br><strong>Verifying</strong> - Verification is currently underway for the maintenance items.</p><p><small>Aug <var data-var='date'>17</var>, <var data-var='time'>21:00</var> CDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Aug <var data-var='date'>14</var>, <var data-var='time'>08:55</var> CDT</small><br><strong>Scheduled</strong> - We are planning to have a short maintenance window. While we are expecting performance impact to be minimal for most of our customers, it is possible that some customers will experience degraded performance or downtime for a period of up to 15 minutes.</p>tag:status.benchprep.com,2005:Incident/179566302023-07-27T21:49:39-05:002023-07-27T21:49:39-05:00Release Maintenance<p><small>Jul <var data-var='date'>27</var>, <var data-var='time'>21:49</var> CDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jul <var data-var='date'>27</var>, <var data-var='time'>21:41</var> CDT</small><br><strong>Verifying</strong> - Verification is currently underway for the maintenance items.</p><p><small>Jul <var data-var='date'>27</var>, <var data-var='time'>21:00</var> CDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jul <var data-var='date'>25</var>, <var data-var='time'>10:38</var> CDT</small><br><strong>Scheduled</strong> - We are planning to have a short maintenance window. While we are expecting performance impact to be minimal for most of our customers, it is possible that some customers will experience degraded performance or downtime for a period of up to 15 minutes.</p>tag:status.benchprep.com,2005:Incident/179689482023-07-26T20:48:10-05:002023-07-26T20:48:10-05:00Downgraded Performance - Reporting Dashboards in Console<p><small>Jul <var data-var='date'>26</var>, <var data-var='time'>20:48</var> CDT</small><br><strong>Resolved</strong> - The issue has been resolved and all of the Dashboards accessible via Console are performing as expected.</p><p><small>Jul <var data-var='date'>26</var>, <var data-var='time'>18:48</var> CDT</small><br><strong>Update</strong> - We are continuing to work on a resolution with our vendor. We will provide further status updates.</p><p><small>Jul <var data-var='date'>26</var>, <var data-var='time'>15:22</var> CDT</small><br><strong>Identified</strong> - The root cause has been identified and we are working on a resolution with one of our vendors. We will provide further status updates.</p><p><small>Jul <var data-var='date'>26</var>, <var data-var='time'>15:03</var> CDT</small><br><strong>Investigating</strong> - We are currently investigating an issue with data displayed in User, Branch/Group and Branch Summary dashboards accessible via Console. Until the issue is identified and resolved, the dashboards will not display any information. This does not impact learner facing application and Boost Dashboards remain available.</p>tag:status.benchprep.com,2005:Incident/177538172023-07-06T21:26:14-05:002023-07-06T21:26:14-05:00Release Maintenance<p><small>Jul <var data-var='date'> 6</var>, <var data-var='time'>21:26</var> CDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jul <var data-var='date'> 6</var>, <var data-var='time'>21:16</var> CDT</small><br><strong>Verifying</strong> - Verification is currently underway for the maintenance items.</p><p><small>Jul <var data-var='date'> 6</var>, <var data-var='time'>21:00</var> CDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jul <var data-var='date'> 3</var>, <var data-var='time'>11:05</var> CDT</small><br><strong>Scheduled</strong> - We are planning to have a short maintenance window. While we are expecting performance impact to be minimal for most of our customers, it is possible that some customers will experience degraded performance or downtime for a period of up to 15 minutes.</p>tag:status.benchprep.com,2005:Incident/175868092023-06-15T21:40:17-05:002023-06-15T21:40:17-05:00Release Maintenance<p><small>Jun <var data-var='date'>15</var>, <var data-var='time'>21:40</var> CDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jun <var data-var='date'>15</var>, <var data-var='time'>21:25</var> CDT</small><br><strong>Verifying</strong> - Verification is currently underway for the maintenance items.</p><p><small>Jun <var data-var='date'>15</var>, <var data-var='time'>21:00</var> CDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jun <var data-var='date'>15</var>, <var data-var='time'>16:11</var> CDT</small><br><strong>Scheduled</strong> - We are planning to have a short maintenance window. While we are expecting performance impact to be minimal for most of our customers, it is possible that some customers will experience degraded performance or downtime for a period of up to 15 minutes.</p>tag:status.benchprep.com,2005:Incident/173309352023-05-25T21:38:02-05:002023-05-25T21:38:02-05:00Release Maintenance<p><small>May <var data-var='date'>25</var>, <var data-var='time'>21:38</var> CDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>May <var data-var='date'>25</var>, <var data-var='time'>21:22</var> CDT</small><br><strong>Verifying</strong> - Verification is currently underway for the maintenance items.</p><p><small>May <var data-var='date'>25</var>, <var data-var='time'>21:00</var> CDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>May <var data-var='date'>22</var>, <var data-var='time'>11:01</var> CDT</small><br><strong>Scheduled</strong> - We are planning to have a short maintenance window. While we are expecting performance impact to be minimal for most of our customers, it is possible that some customers will experience degraded performance or downtime for a period of up to 15 minutes.</p>tag:status.benchprep.com,2005:Incident/171104532023-05-04T21:30:30-05:002023-05-04T21:30:30-05:00Release Maintenance<p><small>May <var data-var='date'> 4</var>, <var data-var='time'>21:30</var> CDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>May <var data-var='date'> 4</var>, <var data-var='time'>21:23</var> CDT</small><br><strong>Verifying</strong> - Verification is currently underway for the maintenance items.</p><p><small>May <var data-var='date'> 4</var>, <var data-var='time'>21:01</var> CDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>May <var data-var='date'> 1</var>, <var data-var='time'>10:29</var> CDT</small><br><strong>Scheduled</strong> - We are planning to have a short maintenance window. While we are expecting performance impact to be minimal for most of our customers, it is possible that some customers will experience degraded performance or downtime for a period of up to 15 minutes.</p>tag:status.benchprep.com,2005:Incident/167406512023-04-13T22:58:24-05:002023-04-13T22:58:24-05:00Release Maintenance<p><small>Apr <var data-var='date'>13</var>, <var data-var='time'>22:58</var> CDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Apr <var data-var='date'>13</var>, <var data-var='time'>22:30</var> CDT</small><br><strong>Verifying</strong> - Verification is currently underway for the maintenance items.</p><p><small>Apr <var data-var='date'>13</var>, <var data-var='time'>21:01</var> CDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Apr <var data-var='date'> 3</var>, <var data-var='time'>14:50</var> CDT</small><br><strong>Scheduled</strong> - We are planning to have a short maintenance window. While we are expecting performance impact to be minimal for most of our customers, it is possible that some customers will experience degraded performance or downtime for a period of up to 15 minutes.</p>