Downgraded Performance

Incident Report for BenchPrep

Resolved

This incident has been resolved.

Posted Nov 09, 2023 - 12:30 CST

Update

We are continuing to monitor the fix, load times within learning and admin applications have returned to normal performance.

Posted Nov 09, 2023 - 11:31 CST

Monitoring

We have identified an issue with downgraded database performance causing intermittent slowness in the learning application and admin applications. A fix has been identified and implemented and we are monitoring progress.

Posted Nov 09, 2023 - 10:09 CST

This incident affected: API, Learning Application, and Console.