This incident has been resolved. Data has been fully resynced and is performing regular scheduled syncs as of 04:00:08 CST.
Posted Oct 20, 2025 - 06:31 CDT
Update
The resynchronization process is continuing and we are monitoring progress. Data in nearly all tables has been resynced to be up-to-date within customary latency. Two larger tables are up-to-date through 2025-10-18 06:58 UTC and continuing to catch up
Posted Oct 18, 2025 - 17:41 CDT
Monitoring
A fix has been implemented. We are monitoring the results and will provide further updates.
Posted Oct 17, 2025 - 22:15 CDT
Identified
The issue has been identified and we are working on implementing a solution to replicate the data. This process will take time and we will provide further status updates.
Posted Oct 17, 2025 - 11:03 CDT
Investigating
We are currently investigating an issue with Snowflake data replication with our 3rd party vendor. This does not affect any administration or end user applications and the impact is isolated to Snowflake raw data access.
Posted Oct 17, 2025 - 10:45 CDT
This incident affected: Raw Data Access, Snowflake Data Warehouse (Database), and Snowflake Replication.