Degraded Performance - Console

Incident Report for BenchPrep

Resolved

This incident has been resolved.
Posted Sep 21, 2023 - 14:51 CDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 21, 2023 - 14:29 CDT

Identified

The root cause has been identified and we are working on deploying a fix.
Posted Sep 21, 2023 - 13:55 CDT

Investigating

We are currently investigating an issue with our Console Admin application which is affecting a subset of admin users. This does not impact the learner facing applications.
Posted Sep 21, 2023 - 13:44 CDT
This incident affected: Console.
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