Degraded Performance

Incident Report for BenchPrep

Resolved

This incident has been resolved.

Posted Mar 25, 2021 - 09:54 CDT

Monitoring

We brought up datacenters and identified the issue with the database contention. We cleared the contention and monitoring the situation

Posted Mar 25, 2021 - 09:45 CDT

Investigating

We are currently seeing issue with degraded performance impacting our San Jose cluster. We are redirecting traffic to another datacenter and investigating.

Posted Mar 25, 2021 - 09:19 CDT

This incident affected: API and Learning Application.