Degraded Performance

Incident Report for BenchPrep

Resolved

This incident has been resolved.
Posted Sep 08, 2025 - 16:13 CDT

Monitoring

A fix has been implemented, we have confirmed the applications are operational and we are monitoring current performance.
Posted Sep 08, 2025 - 12:45 CDT

Update

We are continuing to investigate this issue.
Posted Sep 08, 2025 - 12:45 CDT

Investigating

We are actively investigating an issue with degraded performance across our applications.
Posted Sep 08, 2025 - 12:03 CDT
This incident affected: API, Learning Application, Console, Institution Admin, and Boost Reporting Dashboard.