Degraded Performance

Incident Report for BenchPrep

Resolved

Several shared database connections were corrupted. Restarting our connection pooling software and connected services cleared out the connections. We will continue to monitor and provide updates if it reoccurs.

Posted May 14, 2021 - 13:30 CDT

Monitoring

We have identified the problem and are currently monitoring.

Posted May 14, 2021 - 12:43 CDT

Investigating

We are currently investigating reports of degraded performance.

Posted May 14, 2021 - 12:06 CDT

This incident affected: API and Learning Application.